Why should I join the OCC?
You will be entitled to Early Bird Registration and registration discounts on all classes. After paying for 5 obedience and/or agility classes, obedience classes cost $50 and agility classes cost $55 as long as you are a member. 6 volunteer hours from helping at C matches, Trials, and other club activities equals one free class. **Please note, in order to keep all benefits you must print and bring you membership application to our monthly meeting, first Friday of each month, within two months. Otherwise, your membership will be downgraded to Student Membership and you will lose all membership benefits after two months.**
I have a new puppy, what class should I take?
Puppies and Dogs are placed in classes according to their age. Please see our progression charts, located under Our Classes.
What if my dog already knows how to sit, down, roll over, etc but has never taken a class?
While most dogs will obey commands they learned at home in their home, most will not obey them consistently when out in public with distractions. So please go by your dog/puppy age and sign up for the beginner course for that age. See Training Course Progression chart on the webpage.
I want to register for a class but the course I want is not listed in the Class Schedule Page. What do I do?
This class may not be offered in the current registration session. You will need to choose another course that is appropriate for your dog according to age and previous courses or wait until the next session.
What if I have questions or problems registering online for classes?
Please send email to the Training Director at trainingdirector@chattanoogaobedienceclub.org. . We will look into it and get back to you.
What shots does my puppy need to begin classes?
Your puppy must have had 2 sets of puppy shots on 2 different dates before starting classes.
When does my puppy need a rabies vaccination?
Your puppy must have had a rabies vaccination before 16 weeks of age.
Can I use the puppy health booklet as proof of puppy shots and the rabies vaccination?
No. The OCC requires copies of the invoices from your veterinarian documenting when the shots were given—not reminder dates.
What if my dog is not registered with the American Kennel Club?
Registering with AKC is not required. We welcome all dogs.
What if I miss the first class?
Most instructors will catch you up. The Instructors email is listed on the webpage under Meet Your Instructors and you need to email them to let them know you will miss the first class.
What if I will miss the first 2 classes?
Please wait and sign up for the next session of classes.
Can I miss the 1st BBB class because my puppy needs his second puppy shot?
In this case we encourage the owner to come without the puppy to the first class because a huge amount of valuable information is given out that first night that you do not want to miss.
Why is BBB such an important class for a young puppy?
It gets your puppy socialized with other people and puppies and lays the foundation for obedience training.
Can my 10 year old child bring his dog to class?
We require children to be at least 12 years of age and then they must be able to control their dog. A parent or guardian must remain at ringside in the building while his child is in a class.
How does my dog become a therapy dog?
Your dog must have appropriate obedience training before taking the therapy dog class. Please read the class descriptions on our website with each class's prerequisites.
My dog has taken classes other places, do I have to start over?
Not necessarily, but our training director may want your dog to be evaluated prior to signing up for a class.
My dog is showing signs of aggressive behavior around other people and other dogs.
We are sorry but we do not have classes for these kinds of problems. We will gladly refer you to another trainer: http://julie.thedogtrainer.org/
If I am not 18 years old, how can I sign up electronically?
You must have a parent or guardian sign up and be with you in class.
I am looking to get my dog trained as a SERVICE DOG. Do you do that?
No. There is no one in this area that does but here is a link that may help: pawswithacause.org
How do I register for a class?
1. Create a Membership (IF you did NOT do this already) OR Login - 2. Add your dog to your profile - (You will not be able to register unless you do this) 3. Click “OUR CLASSES” link at the top of the homepage 4. Click on “REGISTER FOR A CLASS” TAB 5. Choose a class and click the “sign up” blue button on the right 6. Select which dog to sign up for this class 7. Select your payment type 8. Click in the box that you agree to the waiver 9. Click the green “sign up” bar at the bottom of the page
How do I see the classes I registered for?
1. Log in 2. Click “my profile” in the top right corner 3. Scroll down and you will see “Currently Registered Classes”
How do I log my attendance?
1. Log in 2. Click “my profile” in the top right corner 3. Scroll down and you will see “Currently Registered Classes” 4. Click the “log hours” green button on the right 5. Enter the date you attended class 6. Click the “update hours” green button at the bottom
How do I get a certificate for completing a class?
YOU must log 4 out of 6 classes that you attended. 1. Log in 2. Click “my profile” in the top right corner 3. Scroll down and you will see “Currently Registered Classes” 4. Click the “log hours” green button on the right 5. Enter the date you attended class 6. Click the “update hours” green button at the bottom For all questions about class certificates contact vicepresident@chattanoogaobedienceclub.org
How do I use my volunteer hours to pay for a class?
You must log your volunteer hours 2 days before you can claim them: 1. Log in 2. Click “my profile” in the top right corner 3. Scroll down and you will see "Volunteer Hours" - You must have 6 total hours to pay for a class and may use them ONCE a year for a class. Your hours will roll over each year. 4. Click the “Create new volunteer hours” green button on the right 5. Enter the hours and minutes and description 6. Click the box that says you agree these hours are valid 7. Click the “Submit hours for Review” green button at the bottom For all questions about Volunteer Hours contact vicepresident@chattanoogaobedienceclub.org Once you have your hours logged, when you register for a class you will see a button to "redeem volunteer hours". Click that button and enter 6 hours to pay for the class. Remember you may only do this once a year but the hours do roll over each year. Thank you for your time in helping this club to run smoothly! :)
The class I want to take is not listed when I log in. What do I do?
IF you have met ALL prerequisites for the class, email the Training Director at trainingdirector@chattanoogaobedienceclub.org. IF you have NOT met all prerequisites, you will need to take those first. Please sign up for one of the prerequisites and plan to take the upper level course once you have completed all prerequisites. Thank you.
How do I as an instructor edit attendance for my students?
1. log in 2. Go to your rosters 3. click on the number under the “claimed attendance Hours” column 4. This will open their attendance window and you can then delete any dates claimed that are not correct. 5. You can also add dates by clicking the green “log hours” button on the top right 6. enter the date and click the green “update hours” button
How can I add other family members to my household membership?
Here are the instructions for adding a new household member: Invite a member of your household to join your OCC Household Membership. a. Log onto occclub.org and go to the "My Profile" section. b. Click on "Add Someone to your membership." c. Enter the invitee's email address and click the green "Send Invite" button. d. Let the invitee know that they should check their email for a message entitled "Invitation to join the Obedience Club of Chattanooga." e. Important: the invitee will need to complete Step 2 within 1 week of receiving the e-vite. Your Household Member will need to create their user profile. a. The invitee will need to click on the link in the email message and complete the Membership Registration form on our website. They will need to use a different email address than yours to create their OCC Profile. b. Once the invitee has submitted a Membership Registration, they will be able to log onto our website and do the following: 1) Register their dog(s) 2) Submit Medical Records for their dog(s) 3) Sign up their dog(s) for classes (All Certificates of Completion will list the name of the registered owner) 4) Renew your membership When you log onto our website and go to "My Profile", you will be able to see the names of anyone who has registered as your Household Member. Important Note: When an owner registers a dog, that dog's profile "belongs to" the registered owner. The registered owner is the only one who can submit the dog's medical records, sign the dog up for classes, and log class attendance. All class certificates will be printed under the name of the registered owner. We hope that this new feature will be helpful to you. Please feel free to contact me if you have any questions; or if you would like us to change the registered owner of any dogs in your household from your name to theirs. Please note that your household member will need to submit their Membership Registration as described above in Step 2 before we can move any dogs' profiles under their name.
What is Key Club?
Key Club is a benefit of being an OCC Member. Members of OCC may use our facilities (OCC Building or Agility Field) for the charge of $5/hour per member. If you have logged any volunteer time, you can also use your volunteer hours to "pay" for Key Club (1 hour of logged volunteer time = 1 hour of Key Club time). Please be sure to log onto our website and submit your hours at least 3 days in advance.

Here are a few ways you can check for availability before coming:
1) Check the OCC calendar for any scheduled classes (under "Upcoming Events" on our website)
2) Key Club members are encouraged to join our Obedience and Agility Facebook pages so that they can see if others are planning to use our facilities. Once you have joined, you can post when you are planning to come and also invite others to join if you would like to practice as a group. The Facebook Page for Obedience is "The Obedience Club of Chattanooga." The Facebook Page for Agility is "Agility at OCC."
3) Contact the appropriate Training Director to see if they are aware of any scheduled events at the time you'd like to come.

When you come: Please be sure to sign in and out on the sheet provided. For Agility Key Club there will be a sign-in sheet and payment box on the field. For the Building there is a sign-in sheet on the table in the main section of the building and a payment box in the OCC Office. Please be sure to include your printed name and "Key Club" on all payments.

Before you leave: If you use the Agility Field, please rake the field and put the sprinklers back into place so that the field will be ready for the next person who uses it. If you use any of the crates that are in the building, please be sure to spray them down with the sanitizer provided.

To join the Key Club for the OCC building (or if you have questions about our Obedience Key Club), please contact our Obedience Training Director at obedience@chattanoogaobedienceclub.org. To join the Key Club for the Agility Field (or if you have questions about the Agility Key club), please contact our Agility Training Director at agility@chattanoogaobedienceclub.org.